
Application Scenarios
Consider a large chemical processing plant where a vital reactor feed pump motor experiences intermittent nuisance tripping, forcing operators to halt production and manually reset the system. The facility’s existing electromechanical protection is too crude to distinguish between a genuine overcurrent event and a temporary process-induced voltage sag. After replacing the outdated relay with the GE 369-HI-R-M-0-0, the plant’s engineering team can now configure the relay’s FlexCurve overload characteristic to accurately match the motor’s actual thermal capacity. The 369-HI-R-M-0-0 also records detailed event logs and waveform captures, enabling engineers to analyze the disturbance and determine that the nuisance trips were caused by utility-side transients – not motor faults. By adjusting the ride-through settings, the nuisance tripping is eliminated, saving the plant from an estimated 20 production interruptions annually .
In another scenario, a municipal water treatment facility relies on large centrifugal pumps running 24/7 to maintain supply pressure. Bearing failures in these critical motors have historically led to unplanned shutdowns and expensive repairs, as conventional relays cannot detect the gradual temperature rise that precedes catastrophic failure. The GE 369-HI-R-M-0-0 addresses this pain point through its 12 RTD inputs, which continuously monitor winding and bearing temperatures . When a bearing begins to overheat, the relay issues early warning alarms via its Modbus interface, allowing maintenance teams to schedule repairs during off-peak hours rather than reacting to emergency breakdowns. This proactive approach has reduced pump motor failures by over 80% in similar installations .
Parameters
| Main Parameters | Value/Description |
|---|---|
| Product Model | 369-HI-R-M-0-0 |
| Manufacturer | GE Multilin (Baker Hughes / GE Grid Solutions) |
| Product Category | Digital Motor Management Relay |
| Protection Functions | Overload (I²t), Locked Rotor, Stall, Ground Fault, Phase Unbalance/Loss, Under/Over Voltage, RTD Over-temperature |
| Thermal Model | Adaptive I²t with motor cooling curve, FlexCurve customization |
| RTD Inputs | 12 dedicated inputs, 3-wire, supports Pt100/Ni100/Ni120/10Ω Cu |
| Metering Package | V, A, kW, kvar, kVA, PF, Frequency, MWhrs |
| Analog Outputs | 1 standard + 3 optional (0-1mA / 0-20mA / 4-20mA) |
| Digital Inputs | 6 optically isolated |
| Output Relays | 4 programmable (trip/alarm/auxiliary) |
| Communication | RS232 front, 3×RS485 rear (Modbus RTU) |
| Control Power | 50-300 VDC / 40-265 VAC, 50/60 Hz |
| Operating Temperature | -40°C to +60°C (-40°F to +140°F) |
| Dimensions (H×W×D) | ~296×107×205mm (~11.7″×4.2″×8.1″) |
| Weight | ~4.5 kg (~10 lbs) |
| Certifications | UL, CSA, CE, IEC 60255 |







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